Stay healthy, be bitchy
Researchers at a German university - a land where surliness is an Olympic discipline -say enforced jolliness on the job is much more likely to make people fall ill.
They cite flight attendants, sales personnel, call centre operators, waiters and others in contact with the public for extended periods of time as being at risk of seriously harming their health.
Ok, being in touch with the public, that isnt the best job, the public is full of crazy people. Why does it not supprise me that they found that people in contact with the public are less healthy?
The study tested students working in an imaginary call centre who were subject to abuse from clients.
more to my point!
No, really, it is a good study, something to think about next time you’re walking through a door, and the lady in front of you holds it open for you, instead of saying “thankyou with a smile”, frown and say, “I’m not weak, crazy bitch.”
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